Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last updated: January 15, 2025

Information We Collect

We collect information that helps us provide better financial education services. This happens when you interact with our platform, register for courses, or contact us directly.

Personal Information

  • Name, email address, and phone number when you register
  • Professional background and experience level for course recommendations
  • Payment information processed through secure third-party providers
  • Communication preferences and course interests

Usage Data

We automatically collect certain information about how you use our website. This includes pages visited, time spent on different sections, and which educational materials you access most frequently.

Technical Information

Your browser type, device information, and IP address are collected to ensure our platform works properly across different systems and to maintain security.

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering quality financial education and maintaining a secure learning environment.

Educational Services

  • Providing access to courses and learning materials
  • Tracking progress and issuing certificates
  • Sending course updates and educational content
  • Customizing learning recommendations based on your interests

Communication

We use your contact information to respond to inquiries, send important updates about courses you've enrolled in, and share relevant educational opportunities that match your stated interests.

Platform Improvement

Usage data helps us understand which parts of our platform work well and which need improvement. This anonymous analysis guides our development decisions and helps us create better learning experiences.

Information Sharing and Disclosure

We don't sell your personal information to third parties. Period. However, there are specific circumstances where we share information to provide our services effectively.

Service Providers

We work with trusted companies that help us deliver our educational platform. These include payment processors, email service providers, and hosting companies. All service providers are contractually required to protect your information and use it only for the specific services they provide to us.

Legal Requirements

In compliance with Canadian privacy laws, we may disclose information when required by law, such as responding to valid legal requests or protecting the rights and safety of our users and company.

Business Transfers

If nuvexaliora undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You would be notified of any such change in ownership or control.

Your Privacy Rights Under Canadian Law

As a Canadian company, we comply with federal and provincial privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act). You have specific rights regarding your personal information.

Right to Access

Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.

Right to Correction

Ask us to correct any inaccurate or incomplete personal information in our records.

Right to Withdraw Consent

Withdraw your consent for certain uses of your information, though this may limit our ability to provide some services.

Right to Deletion

Request deletion of your personal information, subject to legal and business requirements for record-keeping.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with legal obligations. Course completion records are maintained for seven years to support credential verification. Marketing communications data is retained until you unsubscribe or request deletion. Payment records follow Canadian financial record-keeping requirements. When information is no longer needed, we securely delete or anonymize it.

Security Measures

Protecting your information is a priority. We implement multiple layers of security to safeguard your personal data.

Encryption

All data transmission uses SSL encryption. Sensitive information is encrypted at rest using industry-standard protocols.

Access Controls

Only authorized personnel have access to personal information, and access is logged and monitored.

Regular Audits

We conduct regular security assessments and update our practices to address emerging threats.

Cookies and Tracking

Our website uses cookies to improve your experience and provide essential functionality. You can control cookie settings through your browser.

Essential Cookies

These are necessary for the website to function properly. They enable features like course access, progress tracking, and secure login sessions.

Analytics Cookies

We use analytics tools to understand how visitors use our site. This data is aggregated and anonymous, helping us improve the user experience and educational content.

Managing Cookies

You can disable cookies through your browser settings, though this may affect some website functionality. Most browsers allow you to choose which types of cookies to accept.

International Data Transfers

While nuvexaliora operates primarily in Canada, some of our service providers may process data in other countries. When this occurs, we ensure appropriate safeguards are in place.

Any international transfers comply with Canadian privacy law requirements. We use contractual protections and work only with providers in countries with adequate privacy protections or under approved transfer mechanisms.

If you have concerns about international data processing, please contact us to discuss your specific situation and available options.

Updates to This Policy

Privacy practices evolve, and we occasionally update this policy to reflect changes in our services, technology, or legal requirements.

When we make significant changes, we'll notify you by email if you've provided one, or through a prominent notice on our website. The updated policy takes effect 30 days after notification, giving you time to review changes.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top shows when the most recent changes were made.

Privacy Questions and Requests

Have questions about this policy or want to exercise your privacy rights? We're here to help.

Email us at contact@nuvexaliora.world

Call us at +14189576160

Or write to us at:

nuvexaliora Privacy Officer
5000 Hungerford Gate
Kanata, ON K2L 2T4
Canada